Virtual try-on privacy & security The camera video never leaves the device
Shoppers trust you with their camera. Here’s exactly what happens — and what doesn’t — so you can tell them with confidence.
Last updated
For your shoppers
Private by design, not by promise
The video stays on the device
The live try-on runs in the shopper’s browser. Face, hand and body tracking happen on their phone or computer; the camera video is never uploaded or recorded.
No shopper accounts
Shoppers don’t sign up or log in. We never collect their names, emails or faces.
Anonymous analytics
We count events — opens, try-ons, screenshots, shares, Buy now clicks — with a random visitor id kept in the browser, the device type and an approximate country. Never who the shopper is.
Their photos stay theirs
Screenshots and clips stay on the shopper’s device unless they choose to save or share them.
For you
Your store, kept safe
A secure dashboard
HTTPS everywhere, hashed passwords, rate-limited sign-in, email confirmation and a strict content security policy.
Roles for your team
Owner, admin and member — so everyone gets the access they need, and no more.
Payments by Paddle
Card details go to Paddle, our merchant of record, and never touch our servers.
Questions
Privacy questions
Is the camera video uploaded?
No. The live try-on is processed in the shopper’s browser, on their device. Nothing from the camera is sent to TryItOnMe or recorded.
What about the AI clothing photo?
That is the one exception, and the shopper agrees to it first: their photo is uploaded and sent to our AI provider to make the image, and the result is deleted after 24 hours.
Do you use shoppers’ faces to train AI?
No. We never receive the live camera video, so there is nothing to train on.
Does it work on every phone?
It works in the browser on modern phones, tablets and computers. Very low-end phones may be slow, and necklaces need the shoulders in view.
What do you store about my store?
Your account (names, emails, hashed passwords), your product images and settings, and the anonymous analytics. See the privacy policy. To close your account, email hello@tryitonme.com.
You have nothing to lose. Try it on your products today.
Start with 14 days of Pro, free and with no card. After that, stay on the Free plan for as long as you like — every product included, never charged per product.
14 days of Pro · no card · then Free, unless you choose a plan